We understand that unexpected events and schedule changes can occur. To help us provide timely care to all patients and reserve adequate time for your treatment, we ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.
A valid credit card is required to reserve your appointment. Your card will not be charged at the time of booking.
Appointments canceled or rescheduled with at least 24 hours’ notice will not incur any fee. Appointments canceled, rescheduled, or missed with less than 24 hours’ notice will be subject to a $50 cancellation fee, which will be charged to the credit card on file.
If you arrive more than 15 minutes late for your scheduled appointment, we may need to shorten your treatment, reschedule, or accommodate you at a later time, depending on provider availability. Late arrivals that require rescheduling may be subject to the $50 cancellation fee.
Repeated late cancellations, missed appointments, or last-minute rescheduling may require a deposit or prepayment to reserve future appointments.
Certain extended, specialty, or treatment-intensive appointments may require a deposit or prepayment at the time of scheduling. Any such deposit or prepayment requirement will be disclosed prior to booking and may be applied toward the cost of your treatment.
By scheduling an appointment, you acknowledge and agree to this cancellation policy and authorize Ocean Aesthetics to charge the applicable cancellation fee to the credit card provided.
We appreciate your understanding and cooperation, which help us provide exceptional care and accommodate all patients seeking appointments.